How we treat it
Every spot, treated as deep as it went
Pet treatment works best as part of a thorough clean. Here’s how a visit goes, from the first walk-through to the final groom, and how deep each step reaches.
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Step 1: Find every spot, then your price
We walk the room with you: the spots you know about, the ones you can smell but can’t see, and how old they are. Then we confirm your price and tell you straight what to expect, including anything that may not come out.
Reaches The surface, and your nose
Your part: Show us where your pets like to go, and tell us what’s been tried on it.
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Step 2: Vacuum, then pre-treat
A thorough vacuuming lifts pet hair, dander and grit first. Then each spot gets a pre-treatment matched to the mess (urine, vomit or worse) and to how old it is.
Reaches The fibers
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Step 3: Treat it as deep as it went
Urine doesn’t stop at the fibers, so neither do we. The treatment goes down through the backing and into the pad, everywhere the urine reached, to break down what’s causing the smell.
Reaches Down through the pad
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Step 4: Flush and extract
Then we rinse and extract with hot water extraction, pulling the urine, the treatment and the dirt up and out of every layer instead of pushing them deeper. It’s the same deep clean we give every carpet, aimed at every layer the accident reached.
Reaches Every layer, up and out
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Step 5: Deodorize and groom
We deodorize to neutralize what’s left instead of masking it, groom the carpet so it dries soft and even, and add protector if you’d like.
Reaches The fibers
Your part: Keep pets off until it’s dry, and blot any new accident right away.