Ask about our military and first responder discounts.

Pet stain & odor removal · Wichita, KS

Wichita pet stain & odor removal, at the source

Accidents happen. Once one soaks in, the smell can hang on for months and come back every humid day. We find where it went, treat it as deep as it soaked and neutralize the odor instead of covering it up, with your price and an honest outlook before we start.

  • 15+ years treating pet odors
  • Carpet, rugs & furniture
  • 5-star rated on Google & Yelp
A long-haired chocolate cat stretched out on cream carpet, eyes half closed

Why the smell comes back

The spot you can see is the smallest part

Urine doesn’t stay where it lands. It sinks through the carpet, spreads out in the pad and dries into crystals that wake up whenever the air turns humid. Slide through time to see what happens under a single accident, the way a blacklight shows it.

Just happened

It’s still up in the fibers

Down there
Fresh urine sits in the carpet fibers and starts soaking toward the backing. It hasn’t had time to dry, spread or touch the dyes, so this is the easiest it will ever be to get out.
Do this now
Blot, don’t rub. Stand on a thick pad of white paper towels to soak up all you can, rinse with a little plain water and blot again.
When we treat it
We treat the spot, then rinse and extract it along with the rest of your carpet, so the urine leaves with the water.

Caught this early, an accident usually comes out completely.

Sound like yours? Add it to your quote

A few hours

It’s soaking down

Down there
Gravity pulls it through the backing into the pad, where it wicks outward and spreads wider than the stain on top. The spot you see is already the smallest part of it.
Do this now
Keep blotting, and don’t pour on more liquid: soaking the spot only pushes the urine deeper into the pad.
When we treat it
The treatment has to reach as far as the urine did, so we work it down through the backing and pad, not just the fibers, then flush and extract.

Still very treatable, as long as the treatment goes as deep as the urine.

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A few days

It dries, but it doesn’t leave

Down there
The water evaporates and leaves the urine crystals behind, more concentrated and more pungent. Bacteria turn what’s left into ammonia, and the urine can start to change the carpet’s color.
Do this now
Don’t scrub it or soak it. A store-bought enzyme cleaner can help on a small spot if you follow its label, but don’t mix it with other cleaners.
When we treat it
We treat it as deep as it soaked, flush and extract every layer it reached, then deodorize to neutralize what’s left.

The odor usually responds well. Some carpets show a lighter or yellowed patch once the spot is clean.

Sound like yours? Add it to your quote

Weeks or more

The smell comes back on humid days

Down there
Moisture wakes dried urine back up, so the odor returns every humid day, and even after an ordinary cleaning. Your pet can smell it long after you can, and pets go back to spots that smell like a bathroom.
Do this now
Find every spot: turn off the lights and scan the floor with a blacklight, where old urine glows. Mark what you find with painter’s tape.
When we treat it
Deep treatment through every layer the urine reached, then flushing, extraction and deodorizing. If the color has changed, we’ll tell you before we start.

The odor is usually treatable. A color change, once it’s set in, usually isn’t.

Sound like yours? Add it to your quote

Again and again

The favorite spot

Down there
Repeat accidents saturate the pad and can soak into the subfloor beneath it. That’s when the smell seems to live in the room, and your pet keeps going back to it.
Do this now
Talk to your vet: accidents can have a medical or behavior cause that no cleaning can fix. Keep your pet away from the spot until it’s treated.
When we treat it
We treat and extract every layer we can reach. If the pad has soaked up too much for cleaning alone, you’ll hear that from us before any work begins.

The honest answer: the pad under a favorite spot sometimes needs replacing.

Sound like yours? Add it to your quote

How we treat it

Every spot, treated as deep as it went

Pet treatment works best as part of a thorough clean. Here’s how a visit goes, from the first walk-through to the final groom, and how deep each step reaches.

  1. Step 1: Find every spot, then your price

    We walk the room with you: the spots you know about, the ones you can smell but can’t see, and how old they are. Then we confirm your price and tell you straight what to expect, including anything that may not come out.

    Reaches The surface, and your nose

    Your part: Show us where your pets like to go, and tell us what’s been tried on it.

  2. Step 2: Vacuum, then pre-treat

    A thorough vacuuming lifts pet hair, dander and grit first. Then each spot gets a pre-treatment matched to the mess (urine, vomit or worse) and to how old it is.

    Reaches The fibers

  3. Step 3: Treat it as deep as it went

    Urine doesn’t stop at the fibers, so neither do we. The treatment goes down through the backing and into the pad, everywhere the urine reached, to break down what’s causing the smell.

    Reaches Down through the pad

  4. Step 4: Flush and extract

    Then we rinse and extract with hot water extraction, pulling the urine, the treatment and the dirt up and out of every layer instead of pushing them deeper. It’s the same deep clean we give every carpet, aimed at every layer the accident reached.

    Reaches Every layer, up and out

  5. Step 5: Deodorize and groom

    We deodorize to neutralize what’s left instead of masking it, groom the carpet so it dries soft and even, and add protector if you’d like.

    Reaches The fibers

    Your part: Keep pets off until it’s dry, and blot any new accident right away.

When we’re done

  • Fresh air, not perfume

    The odor is neutralized at its source, not hidden under a scent that fades in a week.

  • No more favorite spot

    Pets go back to spots they can smell. Take the smell away, and you take away the invitation.

  • Carpet worth keeping

    Treated in time, carpet with a few accidents can often be saved instead of replaced.

Accident first aid

What helps, and what backfires

Every pet owner gets advice about accidents, and some of it makes things worse. Here’s how the usual fixes hold up, going by general carpet-care guidance. Tap a card to see the verdict.

  • Helps or backfires?

    Blotting with white towels

    Helps

    Blotting with white towels

    Press, don’t rub, and stand on a thick pad of towels to soak up all you can. The sooner, the better.

  • Helps or backfires?

    Rinsing with a little plain water

    Helps

    Rinsing with a little plain water

    A splash of water, blotted right back up, dilutes what’s left. Just don’t soak the spot.

  • Helps or backfires?

    Scrubbing it out

    Backfires

    Scrubbing it out

    Rubbing spreads the urine wider and roughs up the fibers, so the stain grows. Blot instead.

  • Helps or backfires?

    Cleaners with ammonia

    Backfires

    Cleaners with ammonia

    Ammonia smells like urine to your pet, so it can invite them right back to the same spot.

  • Helps or backfires?

    Soaking it with cleaner

    Backfires

    Soaking it with cleaner

    Too much liquid carries the urine down into the pad, where it spreads out and gets harder to reach.

  • Helps or backfires?

    Odor sprays and carpet powders

    Covers it up

    Odor sprays and carpet powders

    They mask the smell for a while, but the urine is still there, so it comes back on the next humid day.

  • Helps or backfires?

    A store-bought enzyme cleaner

    It depends

    A store-bought enzyme cleaner

    It can help on a small, fresh spot if you follow the label and give it time. Test it somewhere hidden first, and never mix cleaners.

  • Helps or backfires?

    Renting a carpet machine

    Often backfires

    Renting a carpet machine

    Wetting an old spot can wake the smell back up, and a rental isn’t built to reach urine down in the pad.

If accidents keep happening in the same spot, check with your vet. Treating the spot takes away what draws your pet back, but not the reason they started.

Old spot, or a big one? Let’s take a look

Why Rick’s

15+ years of learning what really works

Pet odors are a specialty you learn on the job. For more than 15 years, Rick has made it his goal to learn all he can about treating odors and stains, and he and his team bring that to every home. We’ll look at your spots with you, tell you honestly what’s possible, then put in the extra effort to get there.

Recommends Rick’s

“Rick was honest about some limitations with what could be done with our pet stains & odors but he really put in the extra effort & we are so pleased with the results!”

Stacy E.Facebook recommendation

Not happy for any reason? We’ll redo the cleaning for free.

A carpet cleaning wand mid-pass on beige carpet in a family room, leaving a clean, even stripe
On the job: one careful pass at a time.

FAQ

Pet stain & odor questions, answered

Straight answers to what pet owners ask us most. Pick a topic, or give us a call.

The smell

Can you get pet urine odor out for good?

Often, yes, when the treatment reaches all of the urine. How far it soaked, how old it is and how many times it happened all make a difference, so we’ll look at your spots and tell you honestly what to expect before we start. A new accident on the same spot can bring the smell back, so treat new ones quickly.

Why does it smell worse on humid days, or right after a cleaning?

Dried urine leaves concentrated crystals in the carpet, and moisture wakes them back up. Humid weather, or the water from an ordinary cleaning, can release the smell all over again. That’s why pet spots need a treatment that reaches the urine and extraction that pulls it out, not just a surface clean.

Do odor sprays, powders or air fresheners help?

Only for a while. They cover the smell, but the urine is still there, so it comes back on the next humid day, and some leave a residue in the carpet too. We neutralize the odor at its source instead.

Will my pet stop going in the same spot?

It helps a lot. Pets go back to spots they can smell, and they smell far better than we do, so treating the source takes away the invitation. If accidents keep happening, check with your vet: a medical or behavior cause needs more than a clean carpet.

Stains

Will the stain come out completely?

Fresh accidents usually do. Urine left to sit can change the carpet’s dyes, leaving a yellow, orange or lighter patch that no cleaning can undo, even once the odor is gone. A changed spot can even look more obvious after cleaning, because the dirt that hid it is gone. We’ll tell you what we see before we start.

Doesn’t steam cleaning set urine stains?

Not when it’s done in the right order. We treat the urine first, then rinse and extract it with hot water extraction, so it leaves with the water instead of staying behind. What sets a pet stain for good is time: the longer urine sits, the more it changes the dyes. So it’s worth calling sooner rather than later.

Do I need new carpet pad?

Not always. Many spots can be treated right through the carpet. But a pad that’s been soaked over and over can hold odor that cleaning can’t reach, and then the honest fix is new pad under that spot. If we think that’s the case, you’ll hear it from us before any work begins.

Can you treat vomit and feces too?

Yes. We lift away what we can, treat what’s left for both the stain and the odor, then rinse and extract it. Some pet foods and treats contain dyes that can leave a mark, so we’ll tell you what to expect up front.

Cats & dogs

Is cat urine harder to get out?

Often, yes. Cat urine is strong and concentrated, and its smell rarely goes away unless the urine itself comes out. Cats also spray walls, baseboards and the backs of furniture, not just the floor, so tell us about any spots up off the carpet too.

Can you treat accidents on furniture and area rugs?

Yes. Accidents on sofas, chairs and area rugs get the same careful approach, matched to the fabric or the rug. When urine soaks deep into a cushion’s foam, the honest fix can be a new cushion insert, and we’ll tell you if it is. More on upholstery cleaning and rug cleaning.

When can my pets go back on the carpet?

Once it’s dry. We use eco-friendly solutions, and we’ll let you know what to expect before we start. Until then, keep pets and kids off the treated areas, curious noses included.

My puppy is still house-training. Should I wait?

For a whole-house clean, it can make sense to wait until accidents slow down. In the meantime, blot new accidents right away so a spot doesn’t become a habit. Older spots are worth treating sooner, before they set in for good.

Your visit

How do I find all the spots?

Start with your nose and your pets’ favorite corners. Then turn off the lights and scan the floor with an inexpensive blacklight: dried urine glows. Mark what you find with painter’s tape, and we’ll go over the room with you too.

Why does a spot still glow under a blacklight after cleaning?

Urine can leave a mark on the fibers themselves, almost like a dye, that still glows under UV light after the odor is gone. A glow doesn’t mean the job wasn’t done. The better test is your nose, especially on a humid day.

How much does pet stain and odor treatment cost?

It depends on how many spots there are, how big and how old they are, and how deep they went. You’ll always know your price before any work begins, with no hidden fees. Ask about our military and first responder discounts. Request your quote.

What if the smell comes back after you leave?

Deep spots can wick back up as the carpet dries, and that’s worth a call. We don’t consider a job finished until you’re happy, and if you’re not, we’ll redo the cleaning for free.

Still have a question? Call (316) 213-1500.

Get your quote

Tell us about the accident

Where the spots are and how old they are helps us quote faster and come prepared. We’ll be in touch to confirm your price and find a time that works for you. Rather talk it through? Give Rick a call.

Recommends Rick’s

“Call these guys FIRST! They do a great job! Thank you for coming and cleaning what someone else “supposedly” had cleaned.”

Julia K. · Facebook recommendation

Ask about our military and first responder discounts.

See more of our work on Instagram @rickscarpetcleaning (opens in a new tab)

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